Phone: 1-800-705-4030 or 786-707-3095
Fax: 1-973-799-0901
Customer Service Email: CS@ILoveEcigs.com
Warranty, Return & Exchange: CS@iloveecigs.com
Hours of Operation: 8:30 am - 5:00 pm, Monday to Thursday

I Love Ecigs knows that you care how information about you is used and shared. We take your privacy seriously, and we want you to be familiar with how we collect, use, share and protect your information. This notice describes our privacy policy. By entering the I Love Ecigs website, you are accepting the practices described in this Privacy Policy.

- What information we collect
- How we use that information
- How we may share that information
- How we protect your information
- Your choices regarding your personal information

Information You Give Us: We receive and may store any information you enter on our website. For example, we collect information from you when you place an order, create an account, call us with a question, write a review, or use any of our services. The information we collect from you includes your name, mailing address, e-mail address, phone number, credit card number and other payment information, and demographic or lifestyle information, such as age, gender and product preferences.

We may also receive information about you from other sources, including third parties that help us update, expand and analyze our records and identify new customers.

Like many other websites, we also collect information through cookies and other automated means. Cookies are commonly used by websites to save data on your computer. The information we collect from cookies may include your IP address, browser and device characteristics, referring URLs, and a record of your interactions with our websites. We use cookies to create a more personalized shopping experience on our websites. To help us understand and enhance our interactions with visitors to our website, we may permit web analytics providers to collect information on our websites using automated tools like cookies or web beacons. We also may share personal information with those providers.

Our website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.

We use the information we collect for fulfilling orders and requests for products, services or information, processing returns and exchanges, tracking and confirming online orders, delivering products, managing our reward program, marketing and advertising, conducting research and analysis, establishing and managing your accounts, communicating special events and promotions, facilitating interactions with I Love Ecigs and others, and operating and improving our business.

We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

I Love Ecigs does not sell, rent or trade your personal information to third parties. We may share your information with third parties to perform services on our behalf such as fulfilling orders, delivering packages, servicing products, maintaining our Reward program, sending marketing communications, fulfilling subscriptions, and conducting research and analysis. We may also share information in response to legal requirements, to protect safety and rights, or in connection with corporate transactions.

When shopping online, we use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it. The I Love Ecigs Web site uses encryption technology such as SSL to protect your information during transport. We cannot guarantee complete security and you transmit data at your own risk.

You may stop receiving marketing or promotional communications, update/correct your personal information, cancel your account, or request the restriction of your information. Contact us by phone, email, or fax with your request and current contact information.

We may update our Privacy Policy as I Love Ecigs and our customers grow and evolve. Significant changes will be posted prominently on our website.

If you have questions about our Privacy Policy, please call 1-800-705-4030 or email CS@ILoveEcigs.com.